Those who follow this blog will know that I’m big on providing students with scaffolding for the academic and computer literacy requirements of their educational programmes.  I’ve been thinking more about this recently, and have come up with the following vision of where I’d like to move towards.  I’m not sure if it’s achieveable because it relies on some other parties within the polytechnic making changes to the way they do things, but I’m just putting it out there.


Either during the first week of course or ideally before this I’d like our students to be assessed for their computer literacy level and academic skills.  The community learning centres are the logical party to perform the computer literacy assessment, and the learning centre would be the logical party to implement the academic assessment.  In my ideal world, I’d like the learning centre to be completely integrated with the community learning centres (and possibly foundation studies) so that our academic and computer support services were distributed throughout Otago.

Developing academic skills & computer literacy

There are a range of ways in which students can develop academic skills and computer literacy.  Our students are currently able to access to online self-directed learning modules, learning centre support for academic skills (both workshops & tutoring), and the support of staff in the community learning centres in their academic development.

I’d like to see more flexibility in the computer support offered by the community learning centres.  My understanding of the current learning model is that it’s based on workbooks which the student works through one step at a time.  The workbooks are fairly comprehensive, and it’s fine for courses which can afford the time that it takes for their students to work through the books, but the credit value of the courses is unfortunately not able to be reasonably incorporated within our programmes.  Could the supports be made more generic and modular so that they were able to support the students in the tasks associated with their course of study rather than directing them to work through exercises whose point is only the development of computer literacy?  This would alleviate the problem to a large degree.  It would also be handy if the CLCs had their learning resources online, offered online support to enrolled students, and supported commonly used online services such as Google documents.  (I don’t ask for much do I?)

Support for the development of literacy

Ideally, students should be assigned a peer-tutor (2nd year?) to support them in their academic study skill development.  This would be organised through the learning centre.

I’ve been thinking about computer-support of students, and the most effective way that I can think of providing this support is to organise a pool of peer-tutors which draws from all programmes involved in elearning.  This pool of tutors would have a centralised communcation channel (probably a google group).  Any students needing help would post to the group, and hopefully receive a fairly rapid response (this is after all what you need when you have a computer-related issue).  Because computer-support needs will peak and trough from programme to programme, this distributed support should act to smooth the peaks and troughs of demand.

Baseline competency

Every programme has a (usually implicit) level of baseline academic study skills and often computer literacy which is required to engage with and be successful in the programme.  It may be advisable to reassess the students at the completion of the study skills programme to determine if they have reached this minimum level.  This may be done through the CLCs and the learning centre again, or evidence may be provided through the use of e-portfolios.  If they haven’t, then clearly the student would need further support.

Integration of academic and computer-related study skill

There’s some fairly good evidence showing that study skills programmes are not particularly effective unless they’re integrated with the main course of study (Wingate, 2006).  So academic staff throughout the programme should make efforts to encourage the use of these study skills.  One way of doing this is to initially remind students on a weekly basis of the study skills techniques that they could be utilising, then to gradually reduce the frequency of these reminders as the skills (hopefully) become second nature.

How would this work for your programme?


Wingate, U. (2006). Doing away with ‘study skills’. Teaching in Higher Education, 11, 457-469.